
Frequently Asked Questions
How long does shipping take?
We ship daily. Shipping within Europe takes 4-8 business days.
How can I track my shipment?
Once your order has been dispatched, you will receive an email with your personal tracking number.
Can I return or exchange an item?
Yes, you can return or exchange items within 14 days of receipt, provided they are unworn. Please contact us at loquerasupport@gmail.com
What should I do if my item is damaged or faulty?
If you have received a damaged or incorrect item, please contact us immediately at loquerasupport@gmail.com with photos of the defect. We will find a quick solution for you.
How do I find the right size?
We use German sizing. Simply choose the size you normally wear. If you are unsure, you can always contact our customer service.
What materials are your products made of?
Our clothing is made from high-quality materials such as cotton, polyester, or blended fabrics. More detailed material information can be obtained from customer support.
